darumasakti Platform Privacy Notice

This page describes what we collect when you use darumasakti and how we keep that data protected. We take your privacy seriously and are transparent about our data practices. When you create an account, deposit funds, or interact with our platform, we collect certain information — your email, identity documents for KYC verification, payment details, and your activity on darumasakti. We use this information to operate the platform, process your deposits and withdrawals, verify your identity, and comply with applicable law.

Our servers may sit outside your jurisdiction, and your data may be processed by third-party payment processors and identity-verification services. We do not sell your personal information to marketers or data brokers. We do share information with payment partners such as DANA, e-wallet, mobile banking, local payment, online payment, and our bank partners (e-wallet, mobile banking, local payment, online payment) only to the extent necessary to complete your transactions. This notice explains your rights and how to contact us if you have questions about your data.

What Data We Collect on darumasakti

We collect your email address when you register an account on darumasakti. This is your primary contact point for account notifications, password resets, and support communications. We also collect your chosen username and password, which you use to log in. We do not store your password in plain text; it is encrypted using industry-standard hashing.

For KYC verification, we collect a government-issued identity document (typically a national ID card) and a selfie for liveness confirmation. These documents are encrypted and stored separately from your account balance. We use them only to verify your identity and comply with anti-money-laundering regulations. Once verification is complete, we retain these documents for the duration of your account and for a period after account closure as required by law.

When you deposit or withdraw funds, we collect payment information — the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account), the amount, and the timestamp. We do not store your e-wallet credentials or bank account numbers; these are handled directly by our payment processors. We retain transaction records for accounting and dispute resolution.

We also collect information about your activity on darumasakti — which games you play, which bets you place, your account balance, and your login history. This information helps us detect fraud, resolve disputes, and improve our service. We do not use this information to profile you for marketing purposes.

Data we collect

Email address and login credentials.
Government-issued identity document and selfie for KYC verification.
Payment method and transaction history.
Account activity, game history, and login records.
Device information (IP address, browser type, operating system).

How We Use Your Data on darumasakti

We use your email to send account notifications, deposit confirmations, withdrawal status updates, and support responses. We use your identity documents to verify your account and comply with anti-money-laundering and know-your-customer regulations. We use your payment information to process deposits and withdrawals and to detect fraudulent transactions.

We use your activity data to detect abuse — for example, multiple accounts from the same person, bonus abuse, or unusual betting patterns that may indicate fraud. We also use this data to resolve disputes. If you report a game settlement error or a missing deposit, we review your activity logs to investigate. We do not use your data to send unsolicited marketing emails or to sell to third parties.

Third-Party Processors and Data Sharing

We share your data with third-party processors only to the extent necessary to operate darumasakti. Our payment processors — including the e-wallet providers mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners local payment, online payment, e-wallet, mobile banking — receive your payment information to process transactions. These processors have their own privacy policies, and we encourage you to review them.

We use a third-party identity-verification service to confirm your government-issued documents and liveness. This service receives your identity document and selfie, verifies them, and returns a pass/fail result to darumasakti. We do not retain copies of your documents with this service beyond the verification process.

We may disclose your data if required by law — for example, if a court orders us to provide information or if we are required to comply with anti-money-laundering regulations. We will not voluntarily share your data with law enforcement unless legally compelled.

Your data and payment partners

When you deposit via local payment or withdraw to an e-wallet, your payment partner receives your transaction details. We do not control how these partners use your data; review their privacy policies for details.

Cookies and Tracking

We use cookies to keep you logged into darumasakti and to remember your preferences. These are session cookies that expire when you close your browser, or persistent cookies that remain for a set period to improve your experience. We do not use cookies to track you across other websites. We do not use third-party analytics cookies that would allow external services to profile your behaviour.

Your browser may send us your IP address and device information (such as your operating system and browser type). We use this information to detect fraud and to ensure service stability. We do not use this information to identify you personally or to track your location.

Your Rights and Our darumasakti Data Practices

You have the right to access your personal data on darumasakti. Log into your account and navigate to the account settings section to view your email, KYC status, and transaction history. You can request a copy of all data we hold about you by contacting our support team through the FAQ pageWe will provide this information within ten business days.

You have the right to request correction of inaccurate data. If your email address or identity information is incorrect, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. If you request account deletion, we will close your account and delete your data except where we are required by law to retain it (typically for anti-money-laundering compliance).

We retain your data for as long as your account is active and for a period after closure as required by applicable law. Identity documents are typically retained for five years after account closure. Transaction records are retained for seven years for accounting and compliance purposes. You can request early deletion of non-essential data by contacting our support team.

Our services are available only where local law permits. If you are located in a jurisdiction with specific data-protection laws — such as the European Union's GDPR — those laws may apply to your data. We comply with applicable data-protection regulations in the jurisdictions where we operate. If you have questions about how your data is handled under your local law, contact our support team.

We collect email, identity documents, payment information, and activity data.
We share data with payment processors and identity-verification services only as necessary.
We do not sell your data to marketers or data brokers.
You have the right to access, correct, and request deletion of your data.
For data-access requests or privacy questions, contact our support team through the FAQ page.

This privacy notice may be updated at any time. We will notify you of material changes by posting an update notice in your account dashboard. Continued use of darumasakti after a change is posted constitutes acceptance of the updated notice. If you disagree with any change, you may close your account.